Design Issues in The New Universe: What Services are You Offering? Cost v. Quality: Part II
What services are you offering? As we discussed previously, an institution’s target population of learners is a critical determinant for which services are offered as mandatory and which services are optional, beyond the core academic program. Historically, traditional colleges have not paid a great deal of attention to providing user-friendly non-academic services. Students have largely been left to their own devices when it comes to … Continue reading Design Issues in The New Universe: What Services are You Offering? Cost v. Quality: Part II